Shipping policy

This policy outlines product preparation and shipping timelines. While we strive to meet and exceed these estimates, unexpected circumstances and seasonal demand may cause delays. For a more specific timeline estimate, we are happy to chat at: info@christinaclarkeartist.com. We will do our best to accommodate expedited requests where possible.

Product Preparation Times

 

Unframed Original Paintings

  • Allow 3-6 days for preparation and careful packaging
  • Ships directly from our studio in Lantzville, BC, Canada
  • Tracking number sent via email once ready to ship
  • A signature will be required upon delivery

     Framed Original Paintings 

    • Allow 1-2 weeks for preparation, as each frame is made to order
    • Ships directly from our studio in Lantzville, BC, Canada
    • Tracking number sent via email once ready to ship
    • A signature will be required upon delivery

    Canvas & Paper Prints (unframed)

    • Made-to-order 
    • Allow 2-3 weeks for printing, stretching, and varnishing
    • Tracking number sent via email once ready to ship
    • Ships from Vancouver or Vancouver Island, BC, Canada

    Canvas & Paper Prints (framed)

    • Made-to-order 
    • Allow 2-3 weeks for printing, stretching, and varnishing
    • Allow an additional 1-2 weeks for framing and packaging (framed prints)
    • Tracking number sent via email once ready to ship
    • Ships from Lantzville, BC, Canada
    • Signature required on orders over $800

    Shipping Times

    • Canada & Continental USA: approximately 1-2 weeks.
    • International: approximately 1-3 weeks, depending on destination.

    Import Duties, Taxes, & Fees

    Orders shipped outside of Canada may incur import duties, taxes (including VAT), and fees, which are the responsibility of the customer.

    Damage During Shipping - Peace of Mind Guarantee

    We take great care in packaging your artwork. In the rare case of damage during shipping, please contact us immediately with photos of the damaged box and/or artwork at info@christinaclarkeartist.com. We will work to repair or replace your artwork as quickly as possible. Thank you sincerely for your purchase!

     

    For all other questions, please contact info@christinaclarkeartist.com and we'd be happy to help!